Web Assist National

What does Web Assist do?

we are the comunity with the comunity in the comunity for the comunity by the comunity

Working Emergency Broadcasters Assist National, a non-profit company still undergoing registration, is a platform where you can call for assistance, report any medical emergencies, accidents, traffic updates and crime related incidents. We are then able to respond to your report and assist you with any services that you may need to help you, such as Towing, Police, Ambulance and Security Services. We also report incidents that we are made aware of to ensure that you know about incidents and you can make changes to the route you use in order to miss these incidents. As our name suggests, we are a national group and can help with any incidents within South Africa. All of our team members are voluntary members and do not receive any kind consideration for what they do, so please thank them when interacting with them.


Altough these security tips are pointed towards driving, we can take them and apply them to other situations as well.

  1. Be Alert – If we think of rules as guidelines, rather than strict commands, we know when they are and aren’t applicable. Always allow yourself the flexibility to choose the most appropriate response to any challenge faced
  2. It’s All About You – Remember, it’s not just about the vehicle. Be aware of your environment, the type of car, and the specific skills required. Perfect your concentration and awareness when behind the wheel, and your skills will fall in line.
  3. Control Your Fear – It’s instinctive for us to let fear take control when we meet a challenge on the road.  However, building the right beliefs about driving confidence will allow logic and good practice to dominate any challenges.
  4. Safety Is A Skill – There are 3 types of driver: those who have their own crashes, those who get involved in other peoples crashes, and people who simply don’t have them.  ‘Good’ drivers can still crash – it’s more important to be safe.
  5. Don’t Distract Yourself – Make use of your surroundings.  Don’t just listen to the radio and keep an eye out for speed cameras  – look ahead for potential hazards and they won’t catch you by surprise.
  6. Expect The Unexpected – A better overall understanding of the road means that you will be able to spot precursor events leading to a potential accident. Always remember that a crash doesn’t have to be inevitable.
  7. Take It Slowly – Fast driving belongs on the racetrack. Travelling at an easy, sensible pace gives you plenty of time and distance to respond to anything you may encounter.
  8. Get to Grips With Your Steering – Most people don’t pay enough attention to their steering. If a car begins to lose control, the steering wheel is both the first place you’ll feel it and the best tool for responding to it.
  9. Be A Smooth Operator – Handle your steering and brakes with care. Steer firmly but gradually, avoiding harsh movements. An increased awareness means that you can brake earlier, and with a smoother motion.
  10. Know Your Limits – Without completing an advanced driving course, there’s only so much you can know. It’s important to understand the limits of your skills as a driver, and knowing not to push them.

All info was used from https://www.shell.co.za/motorists/motoring-tips-and-advice/10-safety-tips.html


Tips for reporting an incident

Do you know what to do when you have been involved in any type of incident? At W.E.B Assist National, we help you speed up the process and provide support right until the end. We are not always available to help due to the nature of the organisation, so please follow the steps below:

  1. Call it in on the Zello Channel – This is the fastest and most effiecient way to get the message across
  2. Report it on the WhatsApp Group for your Province
  3. If you do not receive a response from any person on our team on either Zello or WhatsApp, please use an app such as namola as they report the incident to all services that you may need on the scene.
  4. if you are unable to use an app such as namola, then you will need to call SAPS and report it.

Remember to get to know the team, save their numbers and feel free to send them a private message as well, sometimes the groups are filled with incidents and it is possible that we miss a post, we are human too.